joya1 Privacy Policy

joya1 ("we", "our", "platform") provides a reliable online betting and casino service for players in Bangladesh. We place the highest importance on our users' privacy. This Privacy Policy ("Policy") describes how joya1 collects, uses, stores, and protects your personal information.

This policy applies to our website joya1.lat and all services connected to it. By using our platform, you are considered to have accepted the terms of this policy. If you do not agree with any term of this policy, please refrain from using our platform.

joya1 uses the information collected about you for the following lawful purposes:

joya1 does not sell, rent, or exchange your personal information to third parties. However, information may be shared in the following limited circumstances:

• Payment processors: The minimum necessary information is shared with payment providers such as bKash, Nagad, Rocket, and banks to complete transactions.
• Technology partners: Technology service providers required to operate the platform may access limited information under strict confidentiality agreements.
• Legal obligations: We will comply if disclosure of information is legally required under a court order, government directive, or applicable law.
• Fraud prevention: In cases of serious fraud or illegal activity, information may be shared with the relevant authorities.

joya1 uses cookies and similar technologies to improve your browsing experience and ensure the functionality of the platform.

joya1 applies industry-standard security measures to protect your personal and financial information. Our protective measures are as follows:

• SSL Encryption: All data transmissions on our platform are protected by 256-bit SSL (Secure Socket Layer) encryption, which prevents your information from being intercepted in transit.
• Encrypted Storage: Stored sensitive data, especially passwords and financial information, is kept in the database in encrypted format.
• Access Controls: Only authorized staff can access personal information, and they are granted limited access according to their individual responsibilities.
• Regular Security Audits: Regular penetration testing and security assessments are conducted to ensure the security of our systems.
• Two-Step Verification: An additional verification layer is applied for sensitive actions, which prevents unauthorized access.

joya1 retains your information only for as long as it is needed to fulfil the purpose for which it was collected, or as required to meet legal obligations.

• Right of Access: You may request a complete summary of what information joya1 holds about you.
• Right of Rectification: If any information we hold about you is inaccurate or incomplete, you may request that it be corrected.
• Right of Erasure: In certain circumstances, you may request that your personal information be deleted. However, some information may be required to be retained due to legal obligations.
• Right to Restrict Processing: You may object to or request a restriction on the processing of your information for specific purposes.
• Right to Data Portability: You have the right to request your personal information in a structured, machine-readable format.
• Right to Withdraw Consent: Where processing of your information is based on your consent, you may withdraw that consent at any time.

joya1's services are only for individuals aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21.

Date of birth verification is mandatory during the registration process. If we become aware that a minor is using our platform, we will immediately close that account and delete all associated information.

The joya1 platform uses services from Pragmatic Play, JILI, Spribe, and other game providers. These third-party software providers have their own privacy policies, over which we have no control.

It is recommended that you read the privacy policy of any third-party game engine or payment processor before using them. joya1 is not responsible for the privacy practices of third parties.

We exercise due care in selecting our third-party partners and work only with those who meet our standards for data protection.

joya1 may update this privacy policy from time to time. The policy may be revised to reflect changes to the service, new legal requirements, or changes in platform operations.

For any significant changes, we will:

• Update the date of the change on this page
• Notify registered users by email
• Display a brief notice on the platform

If you continue to use the platform after any changes, you will be considered to have agreed to the updated policy. We recommend that you visit this page regularly.